Question 1

How far is the chalet from the centre of the village?

Accepted Answer

The chalet is located 1 km above the centre of the village, in a area known as "Crettet-Bornex". It is a quite area of residential chalets, with magnificent views over the whole resort.   A nice 15 minute walk down, and a 25 minute walk up. (With shoes on, not ski boots 😀).   It is the location of the chalet, above the village, which gives it the amazing panoramic views.

Question 2

Is it ski to / ski from

Accepted Answer

The answer is " it depends on snow conditions".   When snow conditions are good, the snow covers the road, and you can ski down to the ski area, by cutting down through the chalets (off-piste) if you are a good skier.  If snow conditions aren't so good, the road will not be covered in snow. In this case you can walk 350m up the road to join the piste. Similary, coming home you can ski to within 350m of the chalet.  Alternatively, you can drive down to the village, where parking is very easy, next to the main lifts.   For much of the season we tend to drive down. It can happend that the lift will stop working due to wind conditions, in which case, its good to have a car in the parking!

Question 3

Are there any restaurants close by?

Accepted Answer

Yes! You can walk up the hill to the restaurant "Relais Panoramique" speciality Rosti ! (15 mins walk)   Or venture down to the centre, for a choice of 3 restaurants and a great creperie.

Question 4

Is it easy to park at the chalet?

Accepted Answer

Yes, there is private parking for 2 cars along the side of the road, and 1 space in front of the chalet.

Question 5

What about bars and nightlife?

Accepted Answer

Honestly, Les Crosets is not for you if you are looking for a buzzing night life.  There are bars in the restaurants, but these are very quiet.

Question 6

Can you get to the chalet on Public transport?

Accepted Answer

Yes:  There is a train to Val d'Illiez which connects with a post bus to Les Crosets village. However, to reach the chalet you would have to walk 1km to hill.  Alternatively, you can take a taxi from Val d'Illez which will bring you to the chalet for approx Chf 50.  However, I would recommend that there is at least one car in a rental group, for ferrying people up and down to the slopes in poor snow conditions.

Question 7

Is there a grocery store in the village?

Accepted Answer

Yes,  in the centre of village, the "Epicerie" is a thriving store, providing all your necessities. Fresh bread daily, but do reserve in advance to avoid dissappointment.   Opening hours:  
Monday8am–12pm, 3–6pm Tuesday8am–12pm, 3–6pm Wednesday8am–12pm. CLOSED PM Thursday 8am–12pm, 3–6pm Friday8am–12pm, 3–6pm Saturday8am–12pm, 3–6pm Sunday8am–12pm, 3–6pm

Question 8

How can I book my ski pass?

Accepted Answer

You can book on line https://www.skipass-pds-ch.ch/   We have electronic ski cards available at the chalet which you can use to book your tickets on line when you arrive.

Question 9

What are the slopes like for beginners ?

Accepted Answer

There is a dedicated beginners slope, with a rope to pull you up. It is very gently and perfect to start from.  After you have mastered this slope you can progress to some gentle blues around Les Crosets, before venturing across the whole Porte du Soleil region

Question 10

Is there a ski school in Les Crosets?

Accepted Answer

Yes.  https://www.ess-lescrosets-champoussin.ch   There is also https://redcarpet-champery.ch

Question 11

Is there a nursery for very small children in les Crosets

Accepted Answer

No, unfortunately there is no nursery or child care available in the village.

Question 12

How easy it it to get to connect to the other resorts?

Accepted Answer

Les Crosets is one of the best resorts to connect to the Porte de Soleil region.  For skiing enthusiasts, it is an amazing location.   See the interactive ski map. You can literally ski a different area every day of your holiday, you certainly won't be bored, with 650km of pists!

Question 13

Restaurants on the ski slopes:

Accepted Answer

The choice is endless.  Here are a few of our favourite restaurants:  (booking strongly recommened!!!!)  On the Les Crosets pistes:  Le Toupin: offer delicious menu du jour for Chf 20 (approx): (off Lechereuse piste) Tel: 024 479 1548 Les marmottes (next to Ripaille lift) Very special, but a little more expensive. Always fully booked, so book a few days in advance.  Tel: 079 691 07 00   FRANCE:  Refuge du Le Brochaux : excellent crepes,and full menu. Menu du jour. Great service  Tel : 0033 450 74 2201 Great location, at bottom of Abricotine piste.  Le Trappeur. : Huge restaurant on piste in Avoriaz. Good fast service, delicious food : Tel 0033450 74 1733

Question 14

Is there a travel cot and high chair available at the chalet?

Accepted Answer

Yes, both are available, but we do not supply sheets for the travel cot, please bring your own.

Question 15

Is there a washing machine and tumble dryer?

Accepted Answer

Yes, there is a washing machine and tumble dryer available for guest use.

Question 16

Is there plenty of room for ski's and boots?

Accepted Answer

Yes, you will be spoilt with a huge entrance hall, with seating both sides, and a separate heated ski room, with heated boot rack for 12 pairs.  Nothing better than putting on toasty warm boots in the morning!

Question 17

Are sheets and towels provided?

Accepted Answer

Yes, you will arrive with beds already made up, luxury linen, and towels provided.

Question 18

How can I make a booking?

Accepted Answer

Simple fill out the booking enquiry form on line, and Zoe will respond to you.  If the chalet is available, Zoe will always call you to discuss before confirming the booking.  Once you are happy to proceed, you will be sent a booking contract, and asked to pay according to the terms and conditions.

Question 19

What is the cancellation policy?

Accepted Answer

A non refundable deposit is required to secure a booking. 20%. The balance is payable one month before the rental date.    If you cancel more than 1 month before the rental, you will lose your deposit.  If you cancel less than 1 month before the rental, you will not refunded. However, if the chalet can be re-rented at short notice, as a gesture of good will, you will be refunded 80% of the full price paid.

Question 20

How do I pay for my booking?

Accepted Answer

Payments can be made via Paypal, or direct bank transfer.

Question 21

Is a damage deposit payable?

Accepted Answer

Yes we require a damage deposit of Chf 1,000 before handing over the keys. This can be paid in cash and returned in cash when you leave.  (Happily, we have never had to retain any damage deposit. Broken glasses, and crockery are not charged. )

Question 22

What about COVID?

Accepted Answer

Covid-19 Terms - (Lets hope this is a thing of the past, but in case....)  If, on the day before arrival, any of the circumstances outlined below apply to your booked dates, and this results in your booking being cancelled, then you will be entitled to a 80% refund of your accommodation payments. Valid circumstances covered by these Covid-19 cancellation terms are limited to: -official closure of the property due to Covid-19 restrictions -if the Swiss government imposes a mandatory travel restriction preventing travel either to the country or to the property, or imposes a mandatory quarantine on arrival -if the government of your country of departure, imposes a mandatory travel restriction preventing travel either to Switzerland -if the government of your country of departure, advises against all non essential travel to Switzerland  All other reasons will not be considered a valid reason to utilise the Covid-19 cancellation terms, and the standard cancellation terms will apply. These include, but are not limited to: -an unwillingness to travel -an inability to travel due to medical reasons (including any related to Covid-19) -an inability to travel due to vaccination status -individual or household stay-at-home orders These Covid-19 cancellation terms are valid up to the day before arrival. After this date there will be no refund or credit note should Covid-19 have an impact upon your booking. Your country of departure will be determined by the address used at the time of booking and this address will apply to all parties on the booking.

Chalet des Trois Ours, Les Crosets

A luxury chalet in the Swiss mountains.